At California Survival School we believe that weather is neither good nor bad, it just is!
As such, we operate rain or shine and do not cancel classes for rainy, windy or hot, etc. days. We just ask that students dress appropriately for the weather (and come prepared for potential changes in weather!). We also ask that students remember to bring things such as water and a lunch to our day classes in order to help their body properly regulate core temperature.
Furthermore, while we do not cancel classes for weather, we may decide to cancel classes or events if we deem that conditions are unsafe (i.e – flash flooding danger, tornadoes, forest fires, etc.). If classes are cancelled, we will do our best to contact students as quickly as possible via email and phone.
All participants under the age of 16 must be accompanied by a parent or legal guardian for all single day adventures. The minimum age for all overnight trips is 18 years or older unless the trip details specifically specify otherwise. Exceptions to our standard age restrictions will be considered on a case-by-case basis for all private/custom programs.
California Survival School incurs most program expenses while preparing for our courses and trips. As such, any cancellation request for a single-day public course must be received in writing via email at least 14 days prior to the course date. For all multi-day classes, overnight trips, and private events, any cancellation request must be received in writing via email at least 60 days prior to the start date of the event, course, or trip. Any cancellation request made before the applicable cancellation date is eligible to receive a full refund (minus a $15 per-person processing transaction fee for single-day public courses, a $50 processing fee for multi-day courses, trips and private events under $1500, and a 3% processing fee for all program registrations exceeding $1500). Reschedules/transfers will also be charged the applicable processing fee outside of the applicable 14 / 60 day periods as well. Once within the cancellation period (14 days or 60 days respectively), there will be no transfers, reschedules, or refunds allowed. Full refunds or reschedules free of charge will be made if California Survival School is forced to cancel a program. These standard cancellation terms are applicable unless other cancellation/refund policies are specifically written in the payment product details by California Survival School.