What is California Survival School’s Cancelation & Refund Policy?

California Survival School incurs most program expenses while preparing for our courses and trips. As such, any cancellation request for a single-day public course must be received in writing via email at least 7 days prior to the course date. For all multi-day classes, overnight trips, and private events, any cancellation request must be received in writing via email at least 28 days prior to the start date of the event, course, or trip. Any cancellation request made before the applicable cancellation date is eligible to receive a full refund (minus a $15 per-person processing transaction fee for single-day public courses, and a $50 processing fee for multi-day courses, trips and private events). Reschedules/transfers will also be charged the applicable processing fee outside of the applicable 7 / 28 day periods as well. Once within the cancellation period (7 days or 28 days respectively), there will be no transfers, reschedules, or refunds allowed. Full refunds or reschedules free of charge will be made if California Survival School is forced to cancel a program. These standard cancellation terms are applicable unless other cancellation/refund policies are specifically written in the payment product details by California Survival School.